Refunds

A full refund will be issued in cases where classes are cancelled.

Mail refund requests to:
Burnaby Community & Continuing Education, 5325 Kincaid Street
Burnaby, BC, V5G 1W2.

email: burnabycce@sd41.bc.ca

Phone: 604.296.6901 Fax: 604.296.6931

High School Completion Program

A written request for a refund must be received before the start of the second class. A $35.00 processing fee will be charged..

Full-Time Certificate/Diploma Programs
Requests for refunds received in writing at least 1 week prior to classes starting will have $100 deducted from the course fee. Requests received less than a week prior to classes starting will have $200 deducted from the course fee. There will be no refunds once classes begin. Please see individual course descriptions for exceptions. Refund requests MUST include the original course registration receipt.

Part-Time Certificate/Diploma/Career Programs
Requests for refunds received in writing at least 1 week prior to classes starting will have $25 deducted from the course fee. Requests received less than a week prior to classes starting will have $50 deducted from the course fee. There will be no refunds once classes begin. Please see individual course descriptions for exceptions.

General Interest Programs – (effective February 13, 2012)

Courses that are 4 sessions or more – requests for refunds must be received before the second session of the course, otherwise there will be no refund. Refunds will be subject to a 20% administrative fee and a supply fee if applicable.

Courses that are 3 sessions or less – refund requests must be received 2 business days before the class starts, otherwise there will be no refund. Refunds will be subject to a 20% administrative fee and a supply fee if applicable.

Please see individual course descriptions for exceptions.

Fee payments made by Visa or MasterCard are credited back to your credit card.

All other refunds are made by cheque. Please allow 3 weeks for processing.