Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.
Cancelled courses
When a course is cancelled by Burnaby CCE, a full refund will be issued.
Full time certificate / diploma programs
Requests for refunds received in writing (email) at least 1 week prior to the first day of classes starting will be refunded the course fee minus $100. Requests received less than 1 week prior to the first day of class, will get a refund minus $200. No refund is issued for a request received after classes begin.
Part time certificate / diploma programs
Requests for refunds received in writing (email) at least 1 week prior to classes starting will receive a refund minus $25. Requests for refunds received less than a week prior to classes starting will have $50 deducted from the course fee. There will be no refund once classes begin.
Career & Business Training/General Interest Courses
Requests for refunds received in writing (email) at least 2 days prior to the course starting will be refunded the course fee minus $20. Requests for refunds received less than 2 days prior to the course starting will be refunded the course fee minus $30. There will be no refunds once a course starts.
