Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.
Cancelled classes
When a class is cancelled by Burnaby CCE, a full refund will be issued.
Full time certificate / diploma programs
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 1 week prior to the first day of classes, a $100 processing fee and any applicable course supply fees are deducted when the refund is issued. For a refund request received less than 1 week prior to the first day of classes, a $200 processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after classes begin. Please see individual course descriptions for exceptions.
Part time certificate / diploma programs
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 1 week prior to the first day of classes, a $25 processing fee and any applicable course supply fees are deducted when the refund is issued. For a refund request received less than 1 week prior to the first day of classes, a $50 processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after classes begin. Please see individual course descriptions for exceptions.
General interest courses that are 1 session long
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 24 hours before the start of the class, a 20% processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received less than 24 hours before the start of the class.
General interest courses that are 2 or more sessions long
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received before the second session of the course, a 20% processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after the second session of the course.
