Medical Office Assistant Diploma

MEDICAL OFFICE ASSISTANT DIPLOMA
The next MOA program will begin Sept 23, 2024.


PROGRAM DESCRIPTION

The Medical Office Assistant (MOA) program prepares students for a rewarding career in medical offices, hospital departments, x-ray and physiotherapy offices, laboratories and other health-related institutions. Topics covered include:

  • Orientation
  • Medical Terminology Level 1
  • Medical Terminology Level 2
  • Medical Office and Clinical Procedures
  • Medical Billing and Electronic Medical Records
  • Medical Transcription
  • Microsoft Word / Keyboarding
  • Excel Level 1
  • Job Search
  • Practicum (100 hours)

FULL TIME PROGRAM
This program has the perfect hybrid format with some courses offered in person while others run online. Classes are held Monday through Friday, 9:30 to 2:30pm. Most courses are held at 7650 Sapperton. Medical Terminology Level 1 and 2 are offered primarily online.


APPLICATION REQUIREMENTS

Registration will open in June.

Students should meet the following prerequisites before registering:

  • English 12 or equivalent – English language assessment is required for those who do not have documentation of English 12 or equivalent.
  • Office skills such as the ability to upload files and send emails.
  • A keyboard speed of 25 net wpm is recommended before registering.

GRADUATION REQUIREMENTS

To graduate, students must meet all the following requirements:

  • Minimum 70% in assignments and exams
  • Minimum typing speed 50 net wpm
  • Successful completion of practicum (100 hours)

FUTURE EMPLOYMENT

Medical Office Assistants are in demand in the offices of a wide variety of health professionals, including general practitioners, physiotherapists, massage therapists, surgeons and medical specialists. Positions are also available in various medical clinics and health care institutions, including hopsitals.

Our graduates are currently working at Children’s Hospital, Vancouver General Hospital, Burnaby Hospital, Life Labs, the Medical Imaging unit at Royal Columbian Hospital, St. Paul’s Hospital, Eagle Ridge Hospital, Care Point medical clinics, CML Diagnostics, x-ray clinics, doctors’ offices and private MRI clinics.


STUDENT FEEDBACK

Thanks to the MOA Program and great instructors at Burnaby Continuing Education, who have helped me in pursuing my career in a health care field. For the past year, I have been working at one of the fastest growing health care companies in Canada. The practicum experience that I had at one of its 18 clinics in BC was a value added for me in landing this job.
The instructors are very approachable and friendly. They are well-prepared at all times.
I really enjoyed the program and would definitely recommend it to my friends.
The information for the course was presented professionally; it was understandable and the instructor supported many different learning styles … I would highly recommend this program.
Registration by phone or in person
For this program, registration is only accepted in person at Burnaby CCE Office.

All office locations are closed on statutory holidays. Burnaby South Secondary & is also closed during Spring break, July, August and during the holiday break in December.

Register by phone
604-296-6901

Regular office hours:
Mon | Tue | Wed | Thu | Fri
8:30 am to 3:30 pm

Burnaby CCE Office
751 Hammarskjold Drive
Map

Regular office hours:
Mon | Tue | Wed | Thu | Fri
8:30 am to 3:30 pm

Burnaby South Secondary
5455 Rumble Street
Map

Regular office hours:
Tue   | Wed | Thu
7:00 pm to 8:00 pm

Refund policy

Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.

Cancelled courses
When a course is cancelled by Burnaby CCE, a full refund will be issued.

Full time certificate / diploma programs
Requests for refunds received in writing (email) at least 1 week prior to classes starting will have $100 deducted from the course fee. Requests received less than a week prior to classes starting will have $200 deducted from the course fee. There will be no refunds once classes begin.

Part time certificate / diploma programs
Requests for refunds received in writing (email) at least 1 week prior to classes starting will have $25 deducted from the course fee. Refunds received less than a week prior to classes starring will have $50 deducted from the course fee. There will be no refunds once classes begin.

Career & Business Training/General Interest Courses
Requests for refunds received in writing (email) at least 2 days prior to the course starting will be refunded the course fee minus $20. Requests for refunds received less than 2 days prior to the course starting will be refunded the course fee minus $30. There will be no refunds once a course starts.