Dental Office Administration Certificate

This program will be offered next in January 2020.

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Dental Office Administrators are highly valued employees responsible for coordinating all aspects of a dental visit. Learn the skills required to efficiently handle the day to day operation of a dental office: appointment scheduling, patient and insurance billing, dental records upkeep and the maintenance of all systems crucial to the success of the dental practice.

Topics covered include:

  • Dental anatomy and terminology
  • Dental clinical procedures
  • Billing procedures
  • Business office communications
  • Electronic records
  • Job search
  • Practicum (40 hours)

The course includes time in the computer lab so students have the opportunity to practice scheduling and entering patient information just like they would in a dental office. Students are expected to study a lot outside of class time so that they can memorize the required dental terminology.


Students should meet all the following prerequisites before registering:

  • High school graduation (in any country)
  • Strong verbal and written English skills; English 12 or equivalent is highly recommended — English language assessment is available if required
  • Basic computer skills


To graduate, students must meet all the following requirements:

  • Minimum average 70% in assignments and exams of the theory component
  • Successful completion of practicum (40 hours)


As the dental industry is continually growing, there are always new jobs available.

Gradutates may apply for Dental Receptionist or Dental Office Administrator positions. You can expect to earn $15 – $20 per hour to start, depending on the type of office and location.

Dental office hours vary from 7:00 am – 9:00 pm, Monday through Sunday, allowing part time and full time employment.


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