Dental Office Administration Certificate

Dental Office Administration Certificate

For full details about this program, please attend a FREE INFORMATION SESSION. Click here to check for upcoming information sessions.

OverviewPrerequisitesGraduation requirementsFuture employmentStudent feedback
Dental Office Administrators are highly valued employees responsible for coordinating all aspects of a dental visit. Learn the skills required to efficiently handle the day to day operation of a dental office: appointment scheduling, patient and insurance billing, dental records upkeep and the maintenance of all systems crucial to the success of the dental practice.

Topics covered include:

  • Dental anatomy and terminology
  • Dental clinical procedures
  • Billing procedures
  • Business office communications
  • Electronic records
  • Job search
  • Practicum (40 hours)

The course includes time in the computer lab so students have the opportunity to practice scheduling and entering patient information just like they would in a dental office.  Students are expected to study a lot outside of class time so that they can memorize the required dental terminology.

Students should meet the following prerequisites before registering:

  • High school graduation (in any country)
  • Strong verbal and written English skills; English 12 or equivalent is highly recommended — English language assessment is available at all information sessions
  • Basic computer skills
To graduate, students must meet all the following requirements:

  • Minimum average 70% in assignments and exams of the theory component
  • Successful completion of practicum (40 hours)
As the dental industry is continually growing, there are always new jobs available.

Gradutates may apply for Dental Receptionist or Dental Office Administrator positions. You can expect to earn $15 – $20 per hour to start, depending on the type of office and location.

Dental office hours vary from 7:00 am – 9:00 pm, Monday through Sunday, allowing part time and full time employment.

I liked how you were made to feel welcome and got the knowledge you needed.
Current course offeringsRefund policy
Course costs are subject to change each term; future course offerings may charge different amounts.

Course ID Course dates / times Course location Cost How to register
1703-2 February 23, 2017 to June 29, 2017
Tuesdays | Thursdays
6:30 pm to 9:30 pm
37 sessions
Canada Way Education Centre
5310 Woodworth Street
$1880 Registration is now closed
Registration by phone or in person:

Register by phone
Mon | Tue | Wed | Thu | Fri
8:30 am to 4:00 pm
Burnaby CCE Office
5325 Kincaid Street
Mon | Tue | Wed | Thu | Fri
8:30 am to 4:00 pm
Burnaby South Secondary
5455 Rumble Street
Tue | Wed | Thu
7:00 pm to 8:30 pm
Burnaby Central Secondary
6011 Deer Lake Parkway
Tue | Thu
7:00 pm to 8:30 pm
A refund request must be submitted in writing and must include the original course registration receipt.

Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.

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