Medical Office Assistant Diploma

MEDICAL OFFICE ASSISTANT DIPLOMA

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PROGRAM DESCRIPTION

The Medical Office Assistant (MOA) program prepares students for a rewarding career in medical offices, hospital departments, x-ray and physiotherapy offices, laboratories and other health-related institutions. Topics covered include:

  • Orientation / Information session
  • Medical Terminology Level 1
  • Medical Terminology Level 2
  • Medical Office and Clinical Procedures
  • Medical Billing and Electronic Medical Records
  • Medical Transcription
  • Microsoft Word / Keyboarding
  • Excel Level 1
  • Job Search
  • Standard First Aid for Industry (Work Safe Level 1, First Aid and CPR Level C)
  • Practicum (100 hours)

FULL TIME PROGRAM
The full time program is designed for students to want to study at an accelerated pace so they can graduate faster and start working as an MOA sooner. The full time program runs for 16 weeks (13 weeks of in-class instruction and 3 weeks of practicum), with classes scheduled Monday through Friday from 9:00 am to 3:30 pm. The next program starts Sept 5, 2019.

PART TIME PROGRAM
The part time program is currently not running.


APPLICATION REQUIREMENTS

Registration is only open for students who have completed the application requirements and have been accepted into the program.
Note: you are welcome to apply and register before attending the information session (orientation).

Students should meet the following prerequisites before registering:


GRADUATION REQUIREMENTS

To graduate, students must meet all the following requirements:

  • Minimum 70% in assignments and exams
  • Minimum typing speed 50 net wpm — must be met before practicum
  • Successful completion of practicum (100 hours)

FUTURE EMPLOYMENT

Medical Office Assistants are in demand in the offices of a wide variety of health professionals, including general practitioners, physiotherapists, massage therapists, surgeons and medical specialists. Positions are also available in various medical clinics and health care institutions, including hopsitals.

Our graduates are currently working at Children’s Hospital, Vancouver General Hospital, Burnaby Hospital, Life Labs, the Medical Imaging unit at Royal Columbian Hospital, St. Paul’s Hospital, Eagle Ridge Hospital, Care Point medical clinics, CML Diagnostics, x-ray clinics, doctors’ offices and private MRI clinics.


STUDENT FEEDBACK

Thanks to the MOA Program and great instructors at Burnaby Continuing Education, who have helped me in pursuing my career in a health care field. For the past year, I have been working at one of the fastest growing health care companies in Canada. The practicum experience that I had at one of its 18 clinics in BC was a value added for me in landing this job.
The instructors are very approachable and friendly. They are well-prepared at all times.
I really enjoyed the program and would definitely recommend it to my friends.
The information for the course was presented professionally; it was understandable and the instructor supported many different learning styles … I would highly recommend this program.
Registration by phone or in person
For this program, registration is only accepted in person at Burnaby CCE Office.

Register by phone
604-296-6901

Mon | Tue | Wed | Thu | Fri
8:30 am to 4:00 pm

Burnaby CCE Office
5325 Kincaid Street
Map

Mon | Tue | Wed | Thu | Fri
8:30 am to 4:00 pm

Burnaby South Secondary
5455 Rumble Street
Map

Tue | Wed | Thu
7:00 pm to 8:30 pm

Burnaby Central Secondary
6011 Deer Lake Parkway
Map

Tue | Thu 7:00 pm to 8:30 pm
Sat 9:00 am to 12:00 pm

All office locations are closed on statutory holidays.

Refund policy

Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.

Cancelled classes
When a class is cancelled by Burnaby CCE, a full refund will be issued.

Full time certificate / diploma programs
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 1 week prior to the first day of classes, a $100 processing fee and any applicable course supply fees are deducted when the refund is issued. For a refund request received less than 1 week prior to the first day of classes, a $200 processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after classes begin. Please see individual course descriptions for exceptions.

Part time certificate / diploma programs
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 1 week prior to the first day of classes, a $25 processing fee and any applicable course supply fees are deducted when the refund is issued. For a refund request received less than 1 week prior to the first day of classes, a $50 processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after classes begin. Please see individual course descriptions for exceptions.

General interest courses that are 1 session long
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received at least 24 hours before the start of the class, a 20% processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received less than 24 hours before the start of the class.

General interest courses that are 2 or more sessions long
A refund request must be submitted in writing and must include the original course registration receipt. For a refund request received before the second session of the course, a 20% processing fee and any applicable course supply fees are deducted when the refund is issued. No refund is issued for a request received after the second session of the course.