Medical Office Assistant Diploma

Medical Office Assistant Diploma

For full details about this program, please attend a FREE INFORMATION SESSION. Click here to check for upcoming information sessions.

OverviewPrerequisitesGraduation requirementsFuture employmentStudent feedback
The Medical Office Assistant (MOA) program prepares students for a rewarding career in medical offices, hospital departments, x-ray and physiotherapy offices, laboratories and other health-related institutions.

Topics covered include:

  • Orientation / Information session
  • Medical Terminology Level 1
  • Medical Terminology Level 2
  • Medical Office and Clinical Procedures
  • Medical Billing and Electronic Medical Records
  • Medical Transcription
  • Microsoft Word / Keyboarding
  • Excel Level 1
  • Job Search
  • Standard First Aid for Industry (Work Safe Level 1, First Aid and CPR Level C)
  • Practicum (100 hours)
Students should meet the following prerequisites before registering:

  • Complete the program application form: Application Form – Medical Office Assistant
  • English 12 or equivalent — English language assessment is required for those who do not have documentation of English 12 or equivalent; English language assessment is available at all information sessions
  • Typing speed of 25 net wpm — typing assessment is available at all information sessions
  • Attendance of an information session — use the the link in the section Free information sessions below for details of upcoming information sessions
To graduate, students must meet all the following requirements:

  • Minimum 70% in assignments and exams
  • Minimum typing speed 50 net wpm — must be met before practicum
  • Successful completion of practicum (100 hours)

Part time students who have finished all the program courses must submit the following form to apply for graduation: Application for Graduation – Administrative Assistant Certificate – Part Time

Medical Office Assistants are in demand in the offices of a wide variety of health professionals, including general practitioners, physiotherapists, massage therapists, surgeons and medical specialists. Positions are also available in various medical clinics and health care institutions, including hopsitals.

Our graduates are currently working at Children’s Hospital, Vancouver General Hospital, Burnaby Hospital, Life Labs, the Medical Imaging unit at Royal Columbian Hospital, St. Paul’s Hospital, Eagle Ridge Hospital, Care Point medical clinics, CML Diagnostics, x-ray clinics, doctors’ offices and private MRI clinics.

Thanks to the MOA Program and great instructors at Burnaby Continuing Education, who have helped me in pursuing my career in a health care field. For the past year, I have been working at one of the fastest growing health care companies in Canada. The practicum experience that I had at one of its 18 clinics in BC was a value added for me in landing this job.
The instructors are very approachable and friendly. They are well-prepared at all times.
I really enjoyed the program and would definitely recommend it to my friends.
The information for the course was presented professionally; it was understandable and the instructor supported many different learning styles … I would highly recommend this program.
Current course offeringsRefund policy
Course costs are subject to change each term; future course offerings may charge different amounts.

Full Time Program
The full time program is designed for students to want to study at an accelerated pace so they can graduate faster and start working as an MOA sooner. The full time program runs for 15 weeks (12 weeks of in-class instruction and 3 weeks of practicum), with classes scheduled Monday through Friday from 9:00 am to 3:30 pm.

Course ID Course dates / times Course location Cost How to register
5000-1 September 13, 2017 to December 22, 2017
Mon | Tue | Wed | Thu | Fri
9:00 am to 3:30 pm
73 sessions
Canada Way Education Centre
5310 Woodworth Street
$3690 Registration in person only;
see below for office locations.

Part Time Program
The part time program is designed for students who need a flexible schedule. Classes run Wednesday evenings and all day Saturday. The part time program takes a bit longer to complete, but it allows students to hold a full time job and study on the side.

Course ID Course dates / times Course location Cost How to register
5100-1 September 20, 2017 to June 20, 2018
Wednesdays 6:30 pm to 9:30 pm
Saturdays 9:00 am to 3:30 pm
73 sessions
Burnaby Central Secondary
6011 Deer Lake Parkway
$3690 Registration in person only;
see below for office locations.
Registration in person:

Burnaby CCE Office
5325 Kincaid Street
Mon | Tue | Wed | Thu | Fri
8:30 am to 4:00 pm
Burnaby Central Secondary
6011 Deer Lake Parkway
Tue | Thu
7:00 pm to 8:30 pm
A refund request must be submitted in writing and must include the original course registration receipt.

Fee payments originally made by credit card are credited back to the same card; for expired or invalid credit cards, refunds are made by cheque. Fee payments originally made by cash or cheque are made by cheque. Please allow 3 weeks for processing.

Cancelled classes
Full time certificate / diploma programs
Part time certificate / diploma programs
General interest courses that are 1 session long
General interest courses that are 2 or more sessions long