BOOKKEEPING, PAYROLL and BUSINESS COURSES
This course is designed for people with minimal previous bookkeeping experience or for people who need a skill refresher. It is also suited to someone who wishes to learn how to keep books for a small business. Topics covered include: Introduction to accounting & bookkeeping procedures, year-end procedures, accounts payable & accounts receivable, financial statements, taxes, budgeting, reconciliations, introduction to computerized spreadsheets, and introduction to Sage Accounting. The workbook is $30 extra and the cost will be added during the registration process. The textbook must be rented and will be available on the first day of class. Please bring a memory stick (USB) to the first class. To learn more about computerized accounting after completing this theory course, we recommend students take our courses Microsoft Excel, QuickBooks and Sage Computerized Accounting.
This course is one component of the program Accounting & Payroll Administration diploma, or can be taken on its own.
BUSINESS OFFICE COMMUNICATIONS
This course consists of a series of three workshops:
1. Business Writing – In today’s business world, having good business writing skills is more important than ever. Why? More and more, employers and employees are communicating by email or by correspondence. Having good writing skills is essential to be successful in the job market or in your job performance. In this three-hour interactive workshop, you will learn how to improve your business writing skills through exercises, group work and discussion. The workshop will also cover email etiquette and the importance of developing good listening skills to convey the right message.
2. Conflict Resolution for the Workplace – Sometimes in the workplace you may face conflict with a co-worker, supervisor or client. In order to survive and thrive in the office, you need to learn some valuable skills. Learn how to make communication easier and more effective at work.
3. Customer Service – This workshop provides guidelines and best practices for providing excellent customer service. These skills will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. This practical and engaging course covers tactics for making the most of every customer contact. Course participants will discover the actions they need to take to develop loyal and devoted customers, no matter if they deal with customers in person, on the phone or online. At this program’s conclusion, participants should be able to: recognize and embrace the importance of a great greeting; explain the fundamentals of interacting with customers in person; effectively handle interactions with customers from other cultures and customers with disabilities; describe how service over the telephone differs from in-person interactions; send professional, customer-centric email correspondence; articulate the importance of leading service.
This course can be taken on its own, and also is part of the Accounting & Payroll Administration diploma, as well as the Administrative Assistant certificate.
OFFICE SKILLS FOR VALUABLE EMPLOYEES
Skilled administrative assistants and clerical staff are extremely valuable to an organization and have a huge impact on the efficiency of the day-to-day operation, the office stress level and the success of an organization. Gain the skills that will enable you to make a difference in your office. Topics covered include: understanding internal and external customers, organizational skills, records management, managing office supplies and equipment, managing projects, arranging meetings, petty cash reconciliation, writing effective emails, taking minutes, making travel arrangements, creating and using policy and procedural manuals.
This course can be taken on its own and is also one component of the program Administrative Assistant certificate.
This course teaches you how to prepare and maintain payroll records. Topics covered include: determination of taxable, pensionable and insurable amounts, recording and remitting CPP & EI & income tax, preparation of T4 and Record of Employment forms, types of taxable benefits, and provincial labour standards. Guides and reference materials will be provided. A certificate will be issued to those who successfully complete this course. Please bring a calculator and a memory stick (USB) to the first class.
This course can be taken on its own, and is also one component of the program Accounting & Payroll Administration diploma.
QUICKBOOKS – LEVEL 1
Learn the basic features of QuickBooks to handle daily accounting tasks. The course introduces setup, accounts payable, accounts receivable and payroll. Topics covered include: creating a chart of accounts, setting up data files, making journal entries, backing up data on a computer, creating new vendors, paying bills, creating new customers, entering sales, recording payments, creating employees, setting payment preferences and tax tables, writing cheques, and processing government remittances. Please bring a memory stick (USB) to the first class. Prerequisites: s working knowledge of the Windows operating system is required; a basic knowledge of computers, bookkeeping or accounting would be an asset.
This course can be taken on its own. It is also one component of the program, Accounting & Payroll Administration.
QUICKBOOKS – LEVEL 2
Learn more advanced features and capabilities of QuickBooks. Student will learn how to create company files and how to deal with more advanced tasks for receivables, payables, inventory and payroll. Topics covered include: setting up data files and customizing settings, banks and credit cards, budgets, classes, inventory and security, advanced payroll features, foreign currencies, preparing customer statements, charging interest on overdue accounts, NSF cheques, handling bad debts, making records inactive, using job tracking, and customizing reports. Prerequisites: successful completion of our course QuickBooks – Level 1 or equivalent knowledge & experience.
This course can be taken on its own. It is also part of the Accounting & Payroll Administration diploma.
SAGE 50 ACCOUNTING – LEVEL 1
Learn how to use basic functions of Sage 50, an accounting program for PCs. This course teaches the features needed to handle daily accounting tasks for accounts payable and accounts receivable. Topics covered include: navigate the program windows, create a company and customize settings, record common journal entries, create sales invoices, process customer payments / bills / expenses, sales tax payments, banking, receivables management, payables management, and financial statement reporting. Prerequisites: basic knowledge of accounting concepts and basic computer skills.
This course can be taken on its own, and is also one component of the program Accounting & Payroll Administration certificate.
SAGE 50 ACCOUNTING – LEVEL 2
Learn more advanced functions and capabilities of Sage 50 Accounting. This course is designed for those who are already familiar with accounting from work experience using Sage 50 Premium Accounting or who have completed our course Sage 50 Accounting – Level 1. Topics covered include: setting up data files, customizing settings, banking and credit cards, security, budgets, project, inventory, intermediate payroll features, and working with foreign currencies. Prerequisites: successful completion of our course Sage 50 Accounting – Level 1 or equivalent knowledge & experience.
This course can be taken on its own. It is also one component of the program, Accounting & Payroll Administration certificate.